How do I return something? You can contact with us if you fill this form.

Information about your order:   info@lavelly.ee

❤ Returns must be made within 14 days of receipt. To return your unwanted items, please mark on your delivery note which you would like to return using the reason codes provided.

❤ All products must be returned in its original unused condition.

❤ Any garments returned with make up stains/marks will not be refunded or exchanged including perfume and deodorant. 

❤ Please note the delivery charge and return cost is non refundable.

❤ We reserve the right not to refund if you return items to us outside the terms of our returns policy.

❤ Sale products are not refundable

❤ It can take up to 7 days for us to receive your return. Once we are in receipt of the item(s) we will inspect and process the refund within 14 working days of receiving the returned product. We will issue the refund as soon as we are confident the goods are in their original condition. We will refund the money to the payment method originally used to pay for the item (debit card, Paypal etc).

❤ Return using a method of your choice to the below address. We will not reimburse the cost of this return.

Fill the form

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